On 11/01/14 I purchased a sim card with mobile data to the value of R999. Despite assurance that my area was covered, there's 0 service. It tells me I'm out of data, when I have 50gb loaded. I've lost count of the many many visits to 8ta Fourways, phone calls to Telkom, and emails. The response ...
I have complained about an overbilled account two months ago, Gerry from Cell C called me and promised me that my account is fixed and they have credit me, I took the credit amount in consideration and did not have to pay one month and there were enough credit left to deduct about half my payment ...
On the 7th of Nov2013 i bought a contract phone (Blackberry 9320) at Westgate mall which gave me problems within 3days of having it. The phone would burn up and switch off. Since it was still under their own OBF Policy i was within my rights to get another phone after a longer sruggle to enlighten ...
Thanks for the reply but i have received no progress on resolving my problem in spite of you escalating it. How do we resolve this. Botcha19. ...
AFTER ALL THIS MONTHS CELL C STILL CHARGE ME BANK FEES OF R70 AND I AM PAYING CASH AND THEY STILL DID NOT SEE TO FIX THE PROBLEM AND IT IS GOING ON FOR MONTHS REALY WHAT MORE THEY KEEP ON SENDING SMS FOR THE R70 TODAY AGAIN OR THE WILL CUT MY SERVICE ...
8ta always miss the debit order &jst send the account to their debt collectors Nudebt and once u make the payment there's no communication between 8ta and them.all this resulted in my contract being terminated thou I hv paid the full amount that ws outstanding hv made numerous phone calls ...