I am logging a complaint regarding the extremely poor cellphone reception I receive from Cell C. I was a Vodacom client for 13 years and decided to make the move to cell c. What a huge mistake!! Since I had my Samsung S4 there have not been a day go by without constantly loosing connection, dropped ...
Upgraded my contract to the Anytime 200 package. Included is R200 airtime, 200MB data, 30Mins MTN to MTN calls, 30sms's to MTN numbers as well as 200SMS's for any network. I am only receiving R200 airtime and the 30sms's? I have however been paying R2 or something silly like that per MB for my ...
On the 23rd of October I have lodged a complaint with Vodacom Cape Town and this was their response, (The matter will be escalated and a consultant will be in contact to assist with resolution.) Up till now, (2 weeks later) not a single word from Vodacom.. If Vodacom does not comply with their ...
Tried to load Data the entire weekend and kept receiving error messages and the service being terminated before my request had been completed. On attempting again on Monday morning I received a message telling me I had insufficient credit!!! on checking my Balances I had data but hardly any airtime ...
I took out a new Contract - Samsung Galaxy S4 Mini on Saturday (Vodacom 4ways) and when I got home I found I was given a normal Sim instead of a Micro sim. The normal sized sim does not work on this phone!! From there it just all went pear shaped... Went all the way back to four ways on Sunday ...
I cancelled my Telkom contract 3 months ago, followed the correct procedure, have emailed them several times, called etc. No one gets back to me and the company continues to deduct money from my account for a service I have not been using since 31 August!!! ...