Spoke to phyllicia gqamane on the vodacom call centre. Not only did she not now her own products but she put me on hold and i overheard her supervisor tell her to brush me off and tell me she cant help me. Never have i spoken to such an ignorant call centre person who doesnt even know how to ...
I am writing this letter regarding the poor pathetic service I have received from Cell C! My Cell phone was handed in for repairs at Tygervalley Mall, Two weeks passed then I received an sms from customer care Stating the Following, "Dear valued Cell C customer. A qoute of R270.49 has been ...
9296799 after 2 weeks of waiting for my handset to be repaired, I received it back still not working, it switches off every time and is totally slow.(the same reason amongst other i sent it in for) I now have questions for Vodacom and I expect answers, I am a loyal client for many years, never ...
During August 2013 I called Vodacoms customer service centre and requested that they stop sending my bill to my home address as I firstly do not receive it when it is sent there but also as it is a safety risk. I was assured that my bill would be emailed. Although the bill is emailed to me it is ...
On the 17 October 2013 my free minutes on my 2nd cell phone contract were never allocated. I have made numerous phone calls from my cell phone to autopage regarding the above. I was told that they had made an error and only sms s were allocated and that it would be rectified in the next 24 hours. ...
I have had this phone now for 3 months - since the weekend the phone switches on and off even though the battery shows charged, I took the phone to Vodafone shop in Carnicall and said the phone needs a new batter? Why should I pay for this when this phone is still new? I want to settle this ...