A while ago my debit for my account did not go off. When they advised me of this I went and paid it. My phone was disconnected, but shortly there after re-connected. A week later I was informed that if I did not pay the outstanding amount the account will be disconnected. I called them and ...
I logged an sms for a fault on my telkom line two weeks ago. I made a call to the call centre a week ago - reference 1167396723, nothing. I sent another sms earlier this week and called an agent yesterday to ask for progress - she assured me someone will contact me yesterday 6th Feb. have just ...
On wednesday I called the 08217844, I spoke to an agent Nanhla who took me through the whole process, banking details, the works. I got an sms to say the application is pending Referal number 15262947. Nanhla told me that she would get back to me before the end of the day. That obviously didn't ...
Dear Neotel, I was your client for 7 years spent lots of money with you and never ever missed one payment, some months I spent almost R4000 on extra bandwidth. In November my router became faulty same router I had for 7 years. I called Neotel support we tried to solve the problem and then after a ...
I have log a query with hello peter on the 10-01-2014, 11-01-2014 Wenzile Masina Req 3119248 excalated the query to the Regional manager. Since then no feedback as yet. Can somebody tell me the feedback. Regards, Nokuthula Tokwana 061 0598 278 ...
First of all I upgraded from a 1mb line to a 2mb PREMIUM line led to believe that I would then not be abled to be throttled for high usage... turns out after 2 days of use i was throttled! Then in January I asked for the line to be downgraded back to my 1mb line as I was not happy with of the 2mb ...