I send a request to cancel my account as I'll be moving at the end of Nov and wont have signal where I'll be. Siboniso Sibisi send me a ref nr SREQ_107617426 and also telephonically confirmed that my account is up to date and can be closed @ end Nov. On the 5 of Nov I get a SMS from MBD saying that ...
I took out a contract in 2011 with Vodacom for two years. I phoned yesterday to check the exact date when the contract will end so I can tell them to not continue making monthly deduction. To my shock, I was told that the contract has been upgraded and renewed for another two years. I did not agree ...
On the 6th of November 2013 around 18:59 I called 111 vodacom blackberry service help line because my phone had a network problem I spoke to 3 different woman who could help or see what the problem was I was then very upset I called again spoke to some who just made me very angry I then told her ...
Elite Mobile called me and did not give their name but said they were from Vodacom and had all my details, including banking details. They said we were due for upgrade and have now sent us a new cell, . All over the box it says Vodacom and on top from Elite. Last night they took R150 out of my bank ...
I applied for a Data Package via the internet. The lady from the call centre called me to get my details and proceed with the application. after the second day I got an SMS to confirm my application was approved. this is now over a month ago. after many attemts to resolve this matter, I went into a ...
On 2/11/2013 we upgraded my Mom's Cellphone and requested that we be provided with a Blackberry Q10 (White). They did not have stock and had to order. On 5/11/2013 we took delivery of the phone and returned it Sunday the 11th. I was sent from pillar to post on Sunday as there is only technician ...