A technician was sent out to check my signal status and confirmed that I have worse than poor signal. Said someone will get back to me and still no word a week later. I can't keep on paying for a service that doesn't work. ...
To whom it may concern; We had an account problem and I had to contact Telkom, I usually put this off as it always feels like such a mission as I am rarely assisted with friendly, efficient and knowledgeable service. But, WOW, the service I received from Leon Swanepoel today at 10h37 was AWESOME!!! ...
I checked my phone into the Midrand centre yesterday afternoon. I was assured that I would either have the device back, or an equivalent, by this afternoon or at the latest, Friday. I was advised to contact Technical Queries before collection. I contacted Technical Queries to enquire about the ...
Hi - My complaint is that Telkom is not able to honor their contract deals that they offer. I have taken out a contract with Telkom which included my land line rental, adsl, and a 8.ta blackberry. the calls from my landline to the 8.ta number was to be free, however after 9 months of complaining ...
First of all, I would like to say I was always happy with Vodacom until today. I have done an upgrade on one of my 4 contracts yesterday (6th November) over the phone at the upgrades department with the thought that the phone will be delivered to my door the next day if I do the upgrade before ...
I refer to the below escalation number, I have received no feedback as yet. Its been almost month "Your escalation reference number is ARS 235763" ...