Hello Lindiwee, Thank you for bringing this matter to our attention. We have escalated your complaint for further assistance. Do expect communication soon and be assured this will be sorted. We apologise for the inconvenience caused. Regards Cell C | PN Lets take note of our feedback when is *soon* ...
I think it's great that you send SMS reports regarding issues. But was it really necessary to wake me up at 4:48 this morning. It's not like I can get back to sleep again at this time. Do you think it's a joke to SMS someone at this time in the morning? Because I didn't find it a laughing matter. ...
Hi Vodacom, would suggest someone for a change does some running around and calls me - I have phoned several times to sort out a upgrade on my phone and so far I am getting absolutely no joy. I am being asked to obtain a affidavit - Its not mistake so why should I need to obtain a affidavit and ...
Good day, I would like to bring to your attention my latest experience with VODACOM - again trying to upgrade a contract. I spent the better part of the morning trying to upgrade and get a gift for my daughter tomorrow - but alas... Vodacom disappoints yet again. I participated in an online chat ...
I went to the bayside mall cell c shop at the end of Aug to fill in a form that there is no reception for data use in my area, they told me that they will send out a technician to investigate. In the meantime I phoned cell c and they phoned me back but nothing was done. At the end of September I ...
Upgraded/migrated to a new contract 28/10/13. New LTE sim still inactive DESPITE escalations. Using old sim. On 31/10 ZERO minutes/data and 13 smes left!!! Allocated on 27th! Valencia Shabalala said I 'forfeited' all of the above. Interesting! I accepted 'MTN forfeit policy' and bought once-off ...