I am paying for the BIS which I'm not supposed to. I have upgraded my contract to Top up 200 on Samsung S3 which does not come with BIS but I'm being charged for BIS. Furthermore, I got my airtime on the 1st and my 250 MB, and the new contract was kicking in on the day. When i tried to download all ...
Hello On the 5th of October I entered the Vodashop The Glen to amend my data contract as it was an open line and was costing too much monthly. I advised Kethiwe who was assisting that the data was being shared and that we would like to change the contact to a 5gig topup as we could then buy more ...
BAD BAD News!!! Don't ever become a victim of Nashua mobile. There is ALWAYS a problem with them. And when you t find out whats happening is ALWAYS in a other department AND THEY CANT DO ANY THING TO HELP YOU. Anne Moodley and her RUDE team is in charge of my account there but she is NEVER ...
On the 15th of last month my bank account was debited by R705 whilst my contract is R 399, i lodged a complaint and was told that the money would be refunded within 7 working days, it has been 3 weeks and still no money refunded. I phoned them today and they said that they will re load the ...
I renewed my contract on the 6th of September 2013. But Nashua told me that the network can only do the upgrade on the account after the 25th of September. Not a problem i thought. Well my bill arrived and to my horror. It was nearly double. When i queried this i was told it was normal usage - this ...
I ordered the iPhone 4S for R1999 on Mtn website they had a special at R1999 for an iPhone 4S on prepaid. I have the order number and paygate reference number. The money has been deducted from my account on Tuesday 07-11-2013 but they do not have the order on their system!!! 2 days have gone by and ...