I am assisting my nanny to cancel her Virgin Mobile contract. I called the call centre on 19 July 2013 and was told that an amount of R751 must be paid to cancel the contract which included amounts owing and the early termination penalty. I paid the amount and then confirmed with the cancellation ...
Their people know nothing, they and their systems are unable to properly track issues . 2 weeks without internet. Repeated call to support. followed by "problem resolved" sms. No doubt I will have to call billing myself for compensation and they will offer nothing but a token. Would ...
I have been with Axxess for well over a year now and I am sad to say that the service / products supplied are getting worse by the day... I have a 10meg uncapped account which should be giving me /- 900kbps download speed and let me stream 1080p smoothly. Over the last month my account speed seems ...
I have my personal contract with Vodacom, as well as one for business that is registered in the company's name I work for. I've registered my work phone number on the myVodacom web page, and linked my personal number to that. I've noticed that my personal banking details was the same for the ...
Hi my name is JJ van Rooyen At the beginning of this month my debit order to Nashua Mobile for my contract was returned to Absa as there wasn't enough funds in my account to pay the bill. This was strange to me as I had made sure that there was enough money for Nashua to debit my account. I checked ...
I have two sim cards but one phone, reason being my phone was. Nashua mobile assured me that even if I dont use the other sim cards data or airtime it will be reloaded on time every 2nd of the month as per our written contract. THIS IS UNTRUE. they have failed to do it. I have had previous ...