I bought a phone on contract from Mtn on an open line, I was told that I would get 300mb of data every month and when they were finished I would continue using data and then be billed at the end of the month. As a client i thought that this data would cost me just the same amount as buying data ...
PEOPLE! PEOPLE! Please help me!! I did an upgrade at the Telkom Mobile shop at Langeberg Mall, Mosselbaai. The plan I requested was a SMARTPLAN 100. The person in error placed me on a SMARTSAVER. I went to the store this past Sunday and a call was logged and informed it would take 24-48 hours. It ...
I bought a phone at the end of August, within a month it was faulty and has been having problems ever since until i complained through. Then I was emailed by Bonnie from vodacare to tell me to bring the phone in along with the accessories so they can it and make a decision whether to give me a new ...
Vodacom deducted my monthly fee from the wrong bank account (should have used the savings account until end of Nov). I had to pay an extra bank fee of R 90.00 because the account (current) was empty and Vodacom added another R 100.00 to my bill. I did inform Vodacom to only start using that account ...
Without Prejudice I did not receive an account (from aug to oct 2013) after the fiasco with upgrades that occurred in July 2013. Telephone calls did not help since the consultants failed me on the security questions (somehow, my ID number changed itself in the Vodacom computer) I eventually sent an ...
I upgraded to an iphone during March/April 2013 which included a data bundle. I have no data bundle & a battery that has to be recharged twice during a 24 hour period. My calls to Autopage Pretoria have been frustrating. No assistance and/or the proprietor does not return calls. My previous ...