Your complaints department itself is a complaint. how can you not have enough agents to take calls. waiting for 30 mins to take a call is unacceptable and pathetic service. your delivery service is pathetic ...
Sorry but she is a bully and victimize the employees. She has no leadership skill or communication skills. She is never at her work station and dont attend to the employees grievances. B&Q can do better. She can do as she please cause she is protected by higher management. ...
Good day, On Tuesday, the 2nd of December, I went to Lenz to do my fingerprints. It was late, around 6 pm, and I didn't have an ID. The lady said I must have an ID, and I understood. The following day, on Wednesday, I did it with an ID. It was a standard process that takes 24-48 hours. On Thursday, ...
Good Morning, I would like to lay a complain about one of your employees by the name of Ms Bjang. She called me early hours of 18/11/2025 at about 07;10 when I answer she just started swearing at me calling me names. Can you please call her into order and she is using company resources to insult ...
My number was changed from prepaid to contract without my knowledge and permission. I didn't sign anything. I want to SIM swap my number and buy a prepaid SIM card. However, I was told to buy a contract SIM card as they can't process my SIM swap. I was given the number 0875511011 to call, but when ...
I am unable to change my banking details. Calling customer service refers me to TOBI and cuts me off. TOBI does not understand my problem and keeps looping to the main menu. I want to speak to a consultant. ...