I bought airtime through Absa internet banking for R110 on 31/10/13 and another R110 on 01/11/13. I was not credited for both purchases. I phoned customer care, they referred me to the bank. The Absa bank referred me back to the service provider as the money was paid to vodacom and the bank ...
I have had a contract with Autopage for many years without problem. however, I was called by Autopage's Mobile Store and offered free minutes, sms's etc. for an extra fee of about R150. i accepted but did not realise that the free time entailed the use of another phone and number, not my regular ...
The complaint is in relation to cell number 071 8798776. This number was upgraded in August 2013, to a R299, (MTN 200 contract), with a Samsung S3 handset. Ever since the upgrade I have witnessed huge discrepencies in the way I have been billed. I have on numberous occasions called the MTN call ...
Your Vodacom Talking Points exchange for a 100 SMS Bundle was processed on 10/11/2013. 100 Talking Points were deducted. This was 11112013 received sms. I called monday night and they said with 24hours I will get a call they sent me a sms as well Dear Customer, Your service request no. ...
I recently decided to try a different mobile service provider and, for my sins, decided to go with Vodacom (largely because I have an existing contract with them and I thought the red-tape admin and general cp would be curtailed). Sadly, getting some attention in virtually any of their outlets in ...
On Monday the 11/11/13 I called mtn to tell them there's a voice mail I need, can they send it to me as a message as I need it for court for a protection order. First I was told I need to play the msg every day and save it, to keep it. Then I was told to subpoena them to retrieve any information. ...