On the morning of 14 November 2013, I purchased couple of the vodacom 10MB, on the website of vodacom with my phone. The purchases I made were charged on my bill, which was around R349 before the purchase and now is R381.the problem is that everytime after each puchase when I dial *111# to check ...
I reported a complaint October 30th about REF 1233142 that happened on my profile without my knowing. I tried to resolve this matter before I left the Courtney to go overseas & informed Vodacom that while I'm aboard I cannot see to this as I've done my part by giving the affidavit. since my ...
Good day, I received an SMS stating that my account needs to be paid or my cell phone service will be suspended. I did so, even though I have always paid my account via debit order. MTN proceeded to deduct the payment from my bank account in any case. Therefore a double payment. MTN acknowledges ...
Im really getting fed up with your excuses, we had this problem since January, can you please fix it. Poor reception, no internet bbm Facebook Whatsapp a minimum of 3 to 4 days a week. Stop Apologizing and do something about the problem. I never experienced such false advertisments as Vodacom, ...
I have recently noticed that my May cellphone account was way above normal usage. I have been trying for almost a month now to obtain an itemised account. Last week Nkiwe at the Brooklyn branch said she could help. It is now a week later and still no joy as would be expected looking at the list of ...
REF: 333998841240: Iphone 4s 16GB: On 05/11 7h22am I purchased item online. My attempts made to contact you via call centre, numerous times thus far concerning my purchase have proved futile. On 08/11/ I tweeted @MTNservice. The response received regarding delivery was not helpful. My Twitter post ...