I paid for a 2 gig a month Voucher. Was told he will load it for me gave him the sim. Its not working and im loading my own money to use the internet. Menlyn don't want to help and customer care tells me go to menlyn. Been to menlyn 2 times (Jenine) doesn't call back. And customer care says you ...
I received my account and was told that I have r33.05 outstanding which was not true as I have R4000 credit on my account. Had to wait 8 min for a reply and then asked so many security questions and all I wanted to know what the status of my account is. The person at vodacom was rude and ...
I went on Tuesday morning to apply for a contract (Mify 15GB promo) in the shop in Sandton city. They told me that I would have a response within 24hours. I am already a contract customer with Telkom Mobile. It has been now 60 hours. I have phoned them 6 times already. They give me a different ...
On the 2/6/2013 I renewed my contract, I Signed for R249 TOP UP... every month my account exceeds the said amount Please vigin what's so difficult I getting this bill correct Looking forward to your co operation ...
On 01/11/2013 we reported a faulty line, Ref nr: 538CTK011113. We waited for any feedback but received nothing. So I phoned them the following week Tuesday and they told me that there is other faults they have to attend to first. On 6/11/2013 I received another sms stating that my fault is in hand ...
Requested ADSL line to be cancelled on the 27th of Aug, due to moving house. ref: TOC754559936. Spoke to Eva at 12:15. Pretty sure I would have logged it online as well on the same day Was told that different departments deal with ADSL versus line. Not my problem - single point of contact for a ...