How long does it take your business to resolve a query or meet a customers expectations. I don't even want anything more than you to justify your actions. I expect the reason you have not yet resolved the complaint is that you found you didn't have any grounds in the first place. Well done Sir ...
After waiting A MONTH for a new sim, finally received it, no one can assist with activating it. Phoned 0821959 - Lady i spoke to said i must contact 0821945 they are open until 18;00. Phoned them, Betrus said i must phone 0821959, telling her that they just told me i should phone them. She cant ...
I have a 100mb data bundle with vodacom currently that runs month to month for a few months. Usually when these bundles run out vodacom lets you know so that you can get more bundles. However this time vodacom did not let me know and data started going off my airtime causing me to lose - R400 of ...
AFTERNOON... I WANT TO LODGE A COMPLAINT TO THE HEAD OFFICES OF NASHUA MOBILE. ONE OF THEIR CONSULTANT BY THE NAME OF SIHLE MBAMBO WHOM I HEARD RESIGNED WHEN I CALLED TODAY TO QUIERY ABOUT MY PHONE. SIHLE WAS HELPING ME WITH MY UPGRADE PACKAGE WHICH CONSISTED OF A SAMSUNG MINNI S3 AND A TABLET. WE ...
Samuel Tsiame is die ongeskikste, onbehulpsaamste en mees arrogantste call center agent wat ek nog in my lewe tee gekom het!! Hy wou my GLAD nie help nie en wil my ook nie deursit na sy supervisor of manager nie en se vir my sy kollega het my deurgesit na hom toe want sy het gesukkel met my!! Ek ...
The way you operate your business, goes against all values as prescribed by the Consumer Act. This is the second loss I have had in 5 weeks and your guys are rather finding excuses not to assist me, or rather how you can frustrate and infuriate me. My son have had his cellphone at a rugby camp and ...