I am experiencing problems with received sms's. I phone the call centre, were unable to assist with the problem, had to go to a vodacom outlet, they did a simswop, but it's not working. When back a week later, they booked a fault (ref 6305656). Every time i contact them they will follow up and ...
Two years ago when we needed to upgrade what a mission 1 st yes then no, then 1 phone instead of 2 then we said leave the upgrade and end when term ends, well they never ended and went on, we phoned them and then all of a sudden they upgraded us 2 months later, now we ask for upgrade they would ...
I applied for a Telkom line and paid the deposit of R700 on 4 July 2013. I received my 1st invoice at the end of August 2013 and I paid the invoice on 3 September 2013 in full, R369.35. The September 2013 invoice I paid on 2 October 2013 in full, R198.75. October and November 2013 I didn't receive ...
I sent my phone in for a warranty repair on 12 January 2014. On 30 January I received a message informing me my device had been handed to a technician, 18 days later! At the beginning of this week, 3 January, I called the repair centre and was told a replacement had been booked out and I'd have my ...
In November 2013, I reported that our land line service had been interrupted and received the following information Service id 0219315755 and Ref 706CWZ051113. In the week following I received several text messages indication the fault had been reported and was being investigated. Mid November I ...
On 06 January 2014 i went to the Vodacom 4U shop in the Carnival Mall to do a SIM Swop afetr my I Pad was with my Vodacom Data Sim (Contract Card). on my arrival in the shop i was approached by one of the consultants (a lady with a very bad attitude) who could not assist me and she called a young ...