On Sunday 24/11/2013 I phones Vodacom to activate myAirtime tranfer. Great I received a sms that it was done. An HOur later I received a sms stating that it was deactivated as I requested (HUH???) After another phonecall ..the response was that it was a fault and that they will reactivate it ...
Telkom mobile phoned me and said its time to upgrade! Stupid as I am I fell for their marketing trick where as they offered me a extra 10GB night own FOR FREE AND NOW THEY ARE BILLING ME FOR IT!!! After phoning and complaining 2 months ago, since then the reference nr given to me does not exist, I ...
Good Day, i was really pleased with the service i got when i upgraded with Cell C. But the network is absolutely horrible!!! every time while I'm busy on a call no matter if i phone or being phoned, the call cuts out without fail!! i had a call for a job offer and half the time the phone says ...
Their CHAT function never seems to have a spare operator on duty. Email request will get a response in three days time and it is obvious they never read the complaint. A telephone call can take up to 30 minutes and an answer if not forthcoming. Today I phoned accounts. The person who answered ...
Vodacom, you are the worst, because your call limit means NOTHING at all. After accidental data usage on my contract, and the call limit not being able to stop unacceptable "out of bundle rates", and not being able to resolve this only being told that "The usage will only be ...
Somebody upgraded on my account. After sending all required documents through to Vodacom they confirmed days ago that everything is in order and that the reversal just needs to be done now. I am still awaiting the reversal to take place. The request was logged the 12th Nov. Everytime the call ...