This is my 2nd complaint about the problem. Since I upgraded my contract and moved from MTN to CellC in April 2012, I had constant problems with the data billing. I have free BIS with my contract, but every month I was charged extra for GPRS usage. When I complained to Autopage, I was told, that ...
In september i bought a phone at vodacom4u in capegate mall, the phone started by battery not lasting not even an hour, when i charge the battery it gets full very quick & when the battery is about 50% low it just switch off without not even noticing that the battery is low, i sent the phone to ...
I just want to say thank you to Leon from Openweb for your great service. I emailed for a line upgrade this morning 30/11/2012 for a special product that has actually ended. He said he will look into it, 22:30 on that same evening (a Saturday evening I might add) I received a mail from him my new ...
Vodacom Group Richard Boorman Executive Head Corporate Communications Tel: 27 11 653 5794 Dear Mr Richard Boorman, I have a medical practise and make use of my cell phone to receive and make calls and e-mails to patients. We have insufficient Vodacom signal to communicate via the cell phone and it ...
I am a loyal MTN customer and I have made a dispute before regarding money that is being pulled from my account without having subscribed for that service but the problem is still persisting although I was informed that there is problem. Please take action on this because I am loosing a lot of ...
I reversed an upgrade with vodacom (within the allowed 7 day period) and am still being billed for a phone I have never used. I get calls saying they are going to blacklist me, but am not liable to Vodacom in any way. I have been back to Customer Care Sandton 4 or 5 times and the problem has not ...