After 4 syncs my sim swap has not been done yet I get she'd saying it's successful. The call centre admits there is a problem yet Here I am with no cell reception a day later Place escalate this or cancel my new upgrade ...
I took out a contract at Vodacom Canal walk on Sat 23rd. Had problems the very next day with the battery and software. Took the phone in & 6 days later I still hadn't received any feedback. On the 4th day they decided to debit my account without giving me my airtime!! 7 days later & after ...
I have been speaking to MTN so much about this. My account has always been max of R550 and nothing has changed, no new apps or uses, and all of a sudden two months in a row it is close to R1000. I called and called and tried to figure out why I'm being billed out of bundle rates for data that I'm ...
For the last 3 - 4 months mobilmoola has been deducting money ranging from R7 - R300 from my bank account. I have never received a loan or service of any kind from them. I have called them numerous times and also emailed them to stop these unauthorised deductions from my bank account, but without ...
On 19 July 2013 I gave MTN notice to cancel my contract when it expired on 25 August. I received an e-mail that made me a better offer, which I declined. I then requested confirmation that my contract will be cancelled & my number transferred to prepaid on the 26th August, the day after the ...
Hi I went down to Canal walk today to try open a new MTN anytime 200 top up contract for the Sony Xperia Z1. This contract is advertised nationwide in the MTN brochure for R399pm which includes R200 airtime, 25sms's & 200mb of data. When I arrived in store with all the necessary documents ready ...