Since April 2013 we asked MTN customer care sent us an invoice of each month for the month of contract signed by MTN Standerton, still we haven't receive any invoice from MTN, even though I told them to my understanding it is a statutory requirement a supplier must invoice a costumer when goods or ...
In May 2013, I applied for the MTN Anytime 200 package with Galaxy S4 phone and this includes 200 MB data and other things. When I received the contract it listed the correct package name. It turns out that I was loaded on the MTN 100 package and because this it did not include 200 MB data. I was ...
Our line was reported as not working. After calling weekly; I was told that the cable and will not be replaced another person would call to explain a wireless phone. Nobody else called. I went into Telkom and asked about this wireless system I was told they did not have stock could not get more ...
My complaint of over a week ago was eventually responded to without any response. Veronica REQ:2982163 says they tried calling me "without any luck". Come on - would I not know if you tried calling me? Wouldn't I at least have had a missed call? Why didn't you try again? Did you really ...
I've been trying to get hold of Afrihost via the Clientzone, logged 3 support tickets, got no response, tried the live chat and there was also no response, tried calling customer service and no one answers... at one stage I was on the line waiting almost 30 minutes waiting for someone to answer, ...
I had a mobile contract for the past 4 years with Virgin, but did not want to renew this, since I opened up a contract at a different service provider. I phoned the call centre to cancel as my contract term was coming to a close. The girl who'm I spoked to confirmed that this was done. A week ...