As per my agreement when signing a contract with vodacom online, i was told and clearly asked whether my minutes and data bundle will be accumulated to 6 months and thereafter be forfeited, the sales person agreed to me and has been clearly recorded on the telephone conversation when taking out the ...
I called MTN this morning to give a months notice to cancel a contract and was transferred to the Cancellations department. I was on hold for 45 minutes before I gave up!!! I think it's disgusting that MTN make it so difficult to cancel a contract. I even phoned through last week, and was told that ...
09/07 We cancelled and ported a line from Cell C to Vodacom. It was a sim only contract. We signed the cancellation and porting documents with Vodacom, which were sent to Cell C to cancel. Vodacom called the Cell C call centre while we waited until they got approval and had accepted the documents. ...
I had a handset contract with Vodacom that expired in October then I was so shocked to receive a ridiculous billing the end of October that stated that I must pay R486.01 whiles I was not even using the sim card, I then requested a breakdown statement to be sent to me. then I saw that there is an ...
I wrote a complaint on the 13/11/13 about accounts being opened on my name which were falsified. I received a call from Danielle whom requested i send her an affidavit. I have taken the time to go to the SAPS and send it to her but she has not responded to me. I was also assured by the retention ...
I logged a network problem 16 November and Autopage has not responded yet. ...