I have requested Telkom several times via telephone to cancel all my internet data bundles, every time the persons says it will be escalated and some one will call me back. This never happens and with the next bill the data bundles are still on my account. I even went into the store to get it ...
I have been attempting for 3 months to get a refund amount paid to me. I have made over 10 phone calls, received hundreds of reference numbers and consistently get no service from any Telkom employee. It finally got the point whereby someone called Ndumi said that the refund was authorised and paid ...
What ridiculous service from Vodacom, yet again. As if the complete nightmare to upgrade my phone was not bad enough, my brand new, 3 week old Samsung S4 mini is broken. Great, so take it to Menlyn on Saturday, only for it to be delivered 4 days later at Midrand. And it will take another 2-3 days ...
Upon receiving a call on 14/11/2013 from Teekai Andrews, I was informed that I was especially picked for a Vodacom contract which consisted of 2 cellphones, a hallmark voucher and 135topup contract. This seemed like good deal as I was assured that I would get 2 cellphones and not one for R135 A ...
On 27th November our business adsl line went down. Telkom was immediately called, I was on hold for 29minutes before I managed to report the fault. It is now 4th December and NOTHING has been done to repair this line. Our whole business runs on this line! We are losing money each and every day ...
Phoned Virgin Mobile, on my Virgin mobile phone & number, to their SUPPOSEDLY 123 FREE Customer Care number, after my BBM & Whatsapp application was not working just to realise that I was actually CHARGED for a service they advertise on their website as FREE!!! "Customer Care: To get ...