Een phoning for the last 35min and there is just no answer, it just rings and eventually goes to an automated answer, no one at work today?? answer the phone!! Bad service ...
I have escalated a repair query as I believe the manufacturer's warranty should not have been voided (I supplied official statements around this gray area). My original email was sent on the 27th and I immediately received an automated response stating that I would receive feedback within 24 hours, ...
I would just like to thank Nashua for the great attitude regarding my complaint. It is appreciated. ...
My phone was lost and recovered on Monday morning but I had it blacklisted just in case. Now I am trying to get the form from Vodacom to cancel the blacklisting - it is day 3 I have phoned the customer care line 10 x spoken to 10 different people including a manager called Tom @ 17:30pm yesterday ...
I would like to commend Boitumelo for his really great service. I have been calling Afrihost since Monday to find out when my sim would be delivered and all the consultants i spoke to didn't know what they where talking about and couldn't assists me. He was patient and followed up with the relevant ...
SMS notification at an ungodly hour I complained about this on the 5 November as well. A lady called me and ensured me that she has recitified the matter and this would NOT happen again. Guess what. this morning at 2:11 AM, i get an sms notification again. Being woken up at 2:11am by an SMS is ...