I WAS DUE FOR AN UPGRADE AND I VISITED THE MENLYN STORE IN DECEMBER 2013. AFTER ALL THE PAPERWORK WAS COMPLETED TO MERGE MY 2 CONTRACTS AND TO UPGRADE, CELL C MENLYN INFORMED ME THAT THERE WAS NO HANDSETS AVAILABLE. I THEN CANCELLED THE MERGE AND UPGRADE OF MY TWO CONTRACTS. THE TWO CONTRACTS THAT ...
I have phoned the call centre 103 times over a period from yesterday 15h50 to 22h00 and this morning from 06h00 to 07h45. NO ANSWER. NO indication that there MIGHT be an answer. Apparently there are NO available consultants. DO THEY STILL HAVE PEOPLE WORKING FOR THEM? The result is that I have been ...
I had bought a pre-paid 12 month 2 gig Cell C data card during June 2013. The data had been loading on the 28th of each month. It is now the 4th of Feb, and no data has been loaded. That is more than a week late. I use this smart card in my I-Pad, and its very inconvenient not to have access to the ...
This whole process was terrible. i applied for a Telkom Switchboard the 28 Nov 2013 They only installed it in jan 2014 So this annoyed me as my business depends on my lines. now that it has been installed - i find that I am not able to transfer calls on this board I can't pick up calls on any of ...
I received a bill for data fro January from VODACOM for nearly two THOUSAND rand, i then queried the bill as it is nearly IMPOSSIBLE to use that much data on an IPAD in one month and my average bill is R250 a month. I had to call numerous occasions as no one followed up with me, i waited another ...
After canceling the use of Neotel services which was on debit order, Neotel have done incorrect billing and left off 24 cents which was not paid. instead of actually running another debit order which they were in their right to do, they just ignore it, and then list me on ITC!!! without even ...