Thank you for your response. R766.58 was deducted from my account which was for the router R595 (which I purchased the incorrect one) and R171.58 was the prorata for the month for the subscription of R195. I sent back the router but was never credited the R595. In actual fact I was suppose to be ...
I upgraded my current contract at the beginning of last week and ordered a new device. The consultant indicated that they don't have stock and that they need to order. I indicated that it is OK but i needed the device before the next Friday because i am going on holiday. They indicated that it ...
I have logged several calls with Telkom over the past few months (I am unable to provide these reference numbers as Telkom "Cannot find any others") but they have all been closed without a telkom technician phoning to find out what the problem is. Every single time, when it rains in my ...
I recently upgraded my contract, Vodacom continue to bill me for two contracts incorrectly. They now owe me R800 and I have been fighting with them for the past 3 months to get a credit note passed. The call centre are pathetic because I have called on a number of occasions, promises are made to ...
After reaching the end of my fixed 2GB per month contract with Mweb, I cancelled it in writing according to instructions from Mweb. The last debit order was supposed to be the end of November 2013 for R139. A review of my bank statement revealed that debit order was R1522. I sent an email to mweb ...
I was due for upgrade in September and decided on the Samsung Galaxy S4 mini phone (Smart S contract) after consulting Cape Gate and Fairbridge Mall branch. I eventually upgraded the contract at Fairbridge. This was after confirming with the sales consultant that the contract will be sufficient for ...