I received a text message on 20 December to inform me that I have exceeded my credit limit of R6000, due to roaming charges. Never before has my billing been that high, even though I travel through Namibia twice per month. Credit was raised to R7000. 6 January service suspended again - same story; ...
REALLY BAD SERVICE... WiFi network Connection is dropped every 5 seconds... Useless Customer service, Useless technical service, Useless managers. Quick to collect YOUR HARD EARNED MONEY. EXTREMELY DISAPPOINTED IN THIS COMPANY. ...
I HAVE BEEN A LOYAL CUSTOMER FOR MTN FOR THE LAST 8 YEARS. I NEED TO UPGRADE ON THE CELLPHONE THE 1ST OF FEB AND HAVE BEEN ADVISED THAT I HAVE TO PAY AN UPGRADE FEE. I DON'T UNDERSTAND THE LOGIC BEHIND THIS IF I AM STAYING LOYAL TO THE SAME COMPANY FOR ANOTHER TWO YEARS. I HAVE NEVER GIVEN MTN ANY ...
Hi. I am currently on a Telkom 4mb line. My line has been very intermittent and i get 1100ms pings on certain days and overall speeds that are 10-30% of what I pay for on monthly basis. I have been very patiently waiting for the line upgrades to happen. According to the table below (from telkoms ...
Our telephone wire fell and then our wi-fi was disconnected. We called Telkom on tues (14/01) at around 11am and they said their technicians would come during the course of the day. No one came. We called again on wed (15/01) at around 2pm abd they told us the same thing. Once again, no one came. ...
I got an upgrade in May 2013. the phone has been giving me software problem from December 2013. i sent the phone in three times for repairs and upon inspection at the advanced repair centre i got and sms that the phone would be exchanged. when I went to collect the phone on the 15 of Janaury 2014, ...