Dear Cell C
Since the end of December 2012 I have had a roller coaster of bad experiences with Cell C. My complaint can be seen on https:///cell-c/complaints/one-month-later-still-waiting-1005553
Sylvia Diederiks, Branch Manager of CellC Brooklyn Mall, came alongside me and walked this road of frustration with me. She was real, honest and encouraging.
I wish I could contact CellC directly to tell them about this great lady who has become to me, the face of CellC. Unfortunately no other e-mails are available but hers. This was very frustrating to me as I could not speak to anybody else during the long wait but her, the branch manager. I felt that Cell C, the supplier and the store owner, was hiding behind a small woman.
I am on my way now to collect my phone and really look forward to a long happy relationship with CELLC!
Thank you Sylvia for your outstanding service to me.
Get your own franchise one day and deliver personal, excellent service. That is what clients want!!!
Regards,
Vilna Badi
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