8ta / Telkom Mobile
Still no response from 8ta after 3 weeks

I have had absolutely no response from 8ta regarding the following 2 complaints:
https:///8ta/complaints/what-is-happening-with-my-account-1003747
https:///8ta/complaints/can-i-please-have-a-response-1009016

I have removed all the money from the account to be debited and will not make payment until this issue is resolved.
I have also forwarded this issue to the National Consumer Comission.