AfricaComplaints.com » Telecommunications » Complaint / review: Nokia - Credit disappearance | #4445

Nokia
Credit disappearance

I noticed that my credit of about R400 in the Ovi store which is Nokia's music store has disappeared.

On inquiry, I was told that credits expire after a period.

Interestingly enough this is the first time i am aware to my knowledge of being informed that it expired.

Interestingly enough I did not receive any warnings that it would expire beforehand either. Or that it has expired. If it had not gone to zero I may well not have even noticed the missing credit.

This is pure in my opinion and as i have already cut ties with Nokia phones I will cut ties with the music store as well as they promised to at least lodge a query to see if I could be re-credited.

and they wonder why customers leave!

Date:

Company: Nokia

Country: South Africa   City: National

Category: Telecommunications

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