AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - HUAWEI Wifi E5331 slow & they won t refund me | #42006

8ta / Telkom Mobile
HUAWEI Wifi E5331 slow & they won't refund me

I purchased the Huawei Mobile WiFi E5331 router from 8ta last week saturday 9th Feb. I was told that it works with MTN 3G card also. When i tried it, it does work, but it is several times slower than using my 3G USB stick. I went back to the shop the next day and tried to return it. The lady assured me that I must download the MTN software and then it will work. Went back home and searched for this non-existent software without success. For 1 week kept testing it, and it is extremely slow. Yesterday went back to the shop to return it and I was told that they do not do refunds. I found the staff not very knowledgeable, and typically it is much easier to deal with regards toreturns with other SA companies. I do need the router, but if the speed is so slow, I dont want it.

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: V&A Waterfront

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google