Mtn
Overcharge... for the 3rd time

Dear Sir,

I have a bundle for 500mb (on my statement its listed as BD Recurring - 500M).

I'm specifying my grievances as per invoice date 11/10/2013 and 11/11/2013.

Invoice date 11/10/2013. R616.52, 605 102 080 bytes. [R616 for 105 mb??? R89 on the first date of billing]
Invoice date 11/11/2013. R326.94, 448 753 664 bytes. [R326 for 448 mb (still less than my 500mb data bundle)

I find this overcharge unacceptable and considers it as. If this is not fixed by 12/12/2013 I will cancel the debit order.

On 16 November I cancelled the 500 mb data bundle.

Account number: A0919498

Kind regards

Conrad Jacobs