In a nutshell
Client: Please upgrade the mail box
MWEB: Its a allies
Client: Please upgrade the primary
MWEB: Delete the allies so that we can make it bigger
after over 2 hours with a mess MWEB does the correct thing and makes the primary mailbox bigger. (congratulations)
Client: I kneed the allies back on the account
MWEB: OPS!!! We can't do that tonight we must escalate the matter will phone you at 4pm tomorrow
Client: Its a important email address the MD's of a company's business email
MWEB: Sorry can't do anything the other departments are closed
Client: I have been on the phone trying to sort this out since 2pm
MWEB: I will say its important
Mmmm I wonder if it would be the same story if they delete MR Francois Theron (there CEO's) email address.
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