Telkom
Simple Uncapped Plus - didnt receive 3G USB modem

I recently subscribed to the Telkom Simple Uncapped Plus promotion, but didn't receive the 3G USB modem.

On your site it states you get a free 3G USB modem and 200mb reoccurring data for 12 months?

Here is the text for the advert:

Telkom Landline rental
Free evening and weekend Telkom to Telkom landline calls. Up to an hour per call. *Terms and Conditions apply
Free landline and ADSL installation (New customers only)
Free Prepaid Internet Starter Pack (3G USB modem and 200MB recurring Telkom mobile data for 12 months)
Free WiFi modem