AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - DO NT CARE ATTITUDE AT CUSTOMER SERVICE! | #219880

Cell C
DO NT CARE ATTITUDE AT CUSTOMER SERVICE!

RE MICRO CHIP NO 0744689458
I HAD PURCHASED A ONCE OFF DATA ON 19/11/2012 FOR R1300.00 FOR 12 MONTHS, FOR A 30 DAY PERIOD.
I GET MY NEW DAT EVERY MONTH ON THE 19 OF THE MONTH! WHICH IS THE DAY I TOOK OUT THE CONTRACT.
BUT FOR SOME REASON FROM THE 15TH OF JUNE 2013 MY REMAINING DATA GETS. DELTED AND MY NEW DATA GETS LOADED!
PLEASE LET ME KNOW WHY? WAS MY REMAINING OF ABOUT 500/600 MB FOR THE LAST THREE MONTHS BEING FORFIETED BEFORE THE 19th, WHICH IS NOT 30 DAYS
I WOULD ALSO LIKE TO KNOW WHY WAS THE DATE CHANGED! WITH OUT ME BEING NOTIFIED
I WOULD LIKE ALL MY DATA RE EMBURSED BACK TO ME! AS I DID PAY FOR IT,
I AM AWARE THAT THERE IS NO CARRY OVER, BUT ONLY AFTER THE DUE DATE WHICH IN MY CASE BE THE 19TH

Date:

Company: Cell C

Country: South Africa   City: Park town

Category: Telecommunications

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