AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - 2 months and still being resolved? | #208368

Cell C
2 months and still being resolved?

I continue to be threatened despite these relevant comms. Cell C aren't assisting in resolving this and just SMS me threatening to cut off the line rather than engaging on this issue. :

As promised, please find the proof of payment for the non-disputed amount attach.
1768.55

From: Andrew
Sent: 09 September 2013 12:24 PM
To: 'Ntombi Msiza';
Cc: [Email Removed] [Email Removed] [Email Removed]
Subject: URGENT - RE: Hello Peter :

I received a barrage of details over SMS and a threat to have my line cut.
I will be transferring over the balance shortly (less the international charges which I dispute, see below mail)

I must apparently pay 9227, so I will be paying 1768.55 which is the amount I don't dispute (7458.45)

Thanks,
Andrew

From: Andrew
Sent: 02 September 2013 02:25 PM
To: 'Ntombi Msiza';
Subject: RE: Hello Peter :

Hi Ntombi,

Please note that the terms and conditions provided in your mail dated on the 4th of July were never signed by me or provided prior to the roaming being activated. I would like for Cell C to provide me with the signed proof that I acceded to these costs, and that I signed a schedule of the

Date:

Company: Cell C

Country: South Africa   City: Support Center

Category: Telecommunications

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