AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - MONEY MAKING SCHEME | #187516

Cell C
MONEY MAKING SCHEME

MID-APRIL I RECEIVED A CALL FROM CELL C CALL CENTRE AGENT WHO TOLD ME THAT BY TAKING A LG TOUCH SCREEN CELLPHONE I WILL ALSO RECEIVE 100 FREE SMS'S, 100 FREE MINUTES, 100 FREE MEGA BYTES AND R100 FREE AIRTIME FOR JUST ONLY R109 A MONTH. AND I REQUESTED FOR THAT PAYMENT TO BE DEBITED ON THE 15TH OF EACH MONTH. BUT THE DATE FOR DEBIT ORDER WAS WRONG HE ENTERED 30TH INSTEAD OF 15TH WELL THAT WAS SORTED. ONLY ONCE I PAID THAT R109 THE FOLLOWING INSTALMENT ESCALATED TI R565 TO MY SURPRISE I TRIED TO GET TO THE BOTTOM OF IT ALL BUT WITHOUT ANY SUCCESS I WAS SENT FROM PILLAR TO POST. AND DECIDED TO TERMINATE THE CONTRACT AND I WAS TOLD THAT I CANT EVEN IF I DO I'LL HAVE TO PAY. I THREW THE CARD AWAY IN JUNE BUT TO MYA SURPRISE AGAIN I'M STILL CHARGED MORE THAT R109. IN MY JULY-AUGUST BANK STATEMENT THE AMOUNT OF R308.42 CAUGHT MY EYE AND CONTACTED THE CALL CENTRE AGAIN BUT STILL SAME STORY OF BEING SENT FROM PILLAR TO POST TOOK PLACE AGAIN... IAM SICK AND DEFINETELY TIRED OF CELL C SCHEMING MY MONEY LIKE THIS. I WANT A REFUND BECAUSE THEY ALL ABOUT EMPYT PROMISES.

Date:

Company: Cell C

Country: South Africa   City: DURBAN

Category: Telecommunications

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