AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell_ C Network non-existent for the 3rd day in | #167859

Cell C
Cell_ C Network "non-existent" for the 3rd day in

On Wednesday morning e-mails from my Blackberry timed out and BBM"s and What's App messages just failed to go through. Attempts to use my browser timed out with the msg- no server connection.
Thinking it was my handset - I did the battery pulls etc. This did not help! E-mails came through after about 2 hours, but no bbm's or Whats App msgs or they took hours to get through.

Day2- Yesterday, much the same, if one function worked the others did not AND now my calls to my phone got my voice mail, without the handset being on silent- And the network seemed to switch from GSM to EGDE to edge.
Same thing this morning - and now I get a whole bunch of e-mails from different senders all at the same time and bbm's sent 3 hours ago coming through at the same time. Called the store Cell_C store at Howard centre and I am told people " have complained but there has been no comms from cell-C!! And now I wait for a response!!! As customers were are entitled to an acceptable level of service_ so says the CPA! No Cell-C we are not getting it!!!

Date:

Company: Cell C

Country: South Africa   City: National

Category: Telecommunications

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