AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Can t seem to get there details right | #16355

Telkom
Can't seem to get there details right

New line, phone cut off for non payments. Did not receive a bill so how can I pay! I should have called them they say! When I called to speak to someone I was told he cannot connect until I pay and cannot reverse the reconnection fee. Why should I pay a reconnection fee when I never received the bill! The initial bill also did not get to me and I went into the offices to sort it out, pay it and make sure TELKOM had the correct details so that I would receive my next bill. Clearly they got it wrong agian. Now I have to pay, have no ADSL line to pay it from!!! So they wont connect me till I pay, I don't have internet to pay them Catch 22!

Date:

Company: Telkom

Country: South Africa   City: Brackenfell

Category: Telecommunications

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