AFTER BEING GIVEN REASSURANCE THAT THE "UPGRADED REPLACEMENT" PHONE WOULD BE "FREE OF CHARGE" I WAKE UP THIS MORNING TO FIND AN SMS STATING THAT I HAVE HAD R2082 DEDUCTED FROM MY ACCOUNT WHICH MEANS THAT I WILL BE IN 'FINANCIAL RUIN' AS I WON'T BE ABLE TO PAY "ANY BILLS" WHATSOEVER (CONGRATULATIONS ALTECH AUTOPAGE) THIS MONTH (AND I HAVE THE DELIVERY PAPERWORK THAT STATES "OUTSTANDING AMOUNT R0.00).
AND ALL THIS IS AFTER ALTECH "FAILED" BY THEIR OWN "CONTRACTUAL OBLIGATIONS" IN REGARDS TO PHONE DAMAGE MAINTENANCE/REPLACEMENT WHICH IS 2 MONTHS & I HAD TO WAIT 3.5 MONTHS TO GET A PHONE (AND I STILL HAD TO PAY MONTHLY INSTALLMENTS ON A PHONE THAT I DIDN'T EVEN HAVE).
NOW I "DEMAND" THAT A MANAGING DIRECTOR/CEO PERSONALLY GETS IN TOUCH TO SORT THIS OUT "TODAY".
ONE EXTREMELY IRATE FORMER CUSTOMER
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