AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Late Sms | #140676

Cell C
Late Sms

Good day

I called Cell C call centre on Tuesday 18.06.2013 in order to arrange that I can make a manual payment as I am currently unemployed. The agent then told me that cell c would get back to me within 24-48hrs and gave me the following reference numbers 3061802531 and 3061802564. Today (21.06.2013) cell c sends me an sms to make payment before the 20.06.2013 in order for the debit not go off. I mean seriously now talk about delayed. I'm holding Cell C responsible to pay my R130 failed debit order at my bank. This is not acceptable. If failed to do so I will contact the Ombudsman.

Ren?

Date:

Company: Cell C

Country: South Africa   City: Call centre

Category: Telecommunications

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