AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Poor service yet again | #140200

Cell C
Poor service yet again

2 year ago Cell C blocked my account without a valid reason. Cell C claims that they have not received any payment from me. After 5 months Cell C claims that I haven't paid from May 2011 yet I have received services till the end of August 2011? I spoke to a Team manager who advised me that my contract came to an end in August 2011, When I took the contract in December 2010 . I have received no assistance from any member of staff from Cell C on how to rectify the matter. A call to the Cell C legal department also brought little resolution to the matter, who cut the call on me. I went to the extent of sending bank statements to Cell C legal deprtment. After 2 years they send me an sms of debt collection?
I still possess emails highlighting the attempts made by myself.

Below is a list of people I spoke to who gave me the run around,
This is affecting my credit rating!!!

John Molefe - ref (101959274)

Emma Nkosi

Merice - ref (1109020000175172)

Shannon - ref (1109050000169295)

Rufile

Dissatisfied cutomer!!!

Date:

Company: Cell C

Country: South Africa   City: Durban

Category: Telecommunications

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