AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Hello Peter to sort out Nashua Mobile problem | #123580

Nashua Mobile
Hello Peter to sort out Nashua Mobile problem

I have been trying to resolve 2 things with Nashua Mobile: 1) the non-delivery of customised billing and (2) information on which contract to move to.
I have visited the Nashua Mobile store in Norwood as well as Sandton City. Both have promised resolution and information to be sent to me - nothing has been received.
I decided to contact Nashua Mobile telephonically.
The first problem with this is that the number is 0861 with no option for a local number or cell phone number
The second problem is that when enquiring as to who I can contact to actually resolve my problem, I was advised to report it on Hello Peter for management to respond.
Great advertising for Hello Peter, a sad indictment on the 'customer service' of Nashua Mobile

Date:

Company: Nashua Mobile

Country: South Africa   City: Customer service

Category: Telecommunications

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