II have the iphone R399 contract which sounded like a great deal until I saw I was being charged VAT on top of all my costs. Cell C advertises VAT included. I am not the first client to complain. Sort this out ASAP.
"The agreed price for this contract is R399, but don't be fooled. My account is - R520 p/m. According to the Call Center 0860 and 0861 number does not get covered with you minutes. Would have been nice if someone would have warmed me before I started to call."
"The real problem is, according to the T&C's the R399 is inclusive of VAT, but the Call center just told me that I have to pay VAT on the R399, of R54 something."
"Choose one of our great DATA only contract Smartdata options - 500MB, 1GB, 2GB, 5GB, 10GB or 20GB - and put the power in your hands. - Smartdata contracts (including VAT @ 14%)"
"Offers valid from 1 February - 28 February 2013. All prices are inclusive of VAT. Once off SIM & connection fee of R114 applies. Limitations apply to these products and promotions. For these limitations and full terms and conditions, please visit [URL Removed] or ask in-store."
I want to get reimburse for the money I payed, that was not agreed upon.
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