Debit order has been taken off twice. Been at the branch since November/December. Empty promises have been made about when payment is due. No feed back has been given or even a call to explain the situation. Very bad client service and feedback to clients. ...
I was doing a rehabilitation session with my biokinetic Ian and the loud music audio of the club had us shouting to each other to have a conversation. I went and complained to the club manager, Jonas, who was very helpful and pleasant, had the volume turned down and came upstairs afterwards to ...
At the yearly anniversary my account was debited with higher than authorised amounts. I complained, and it was sorted For 1 month then they charged more again. Email complaints, branch complaints in person, hand delivered letters and nothing gets a response. Nor even on their Face Book page. but ...
I just received a letter from debt collectors regarding this account. i queried this matter via hello peter and get closure almost 2 years ago and planet fitness had responded. To provide clarity, i opened a gym contract in craighall park and used it for a month until my work my relocated to ...
Planet Fitness will never get any good publicity from me. On a few occasions, i have been to planet fitness, i have handed in letters asking them to cancel my debit order as i will pay via eft for my monthly subscription, yet this never happens. they get paid each month now via eft, and on ...
I am a loyal national member of Virgin Active and find that 38.4% annual increase on monthly membership fee is unacceptable. Tracy Lee has been making generic statments, in response to complaints on this website, but yet to create any change in the situation. I am not surprised by the price ...