I am not big on complaining but this is ridiculous of such a large company. I want to cancel my gym contract and was told at the Hennops branch I should contact head office for a cancellation amount. I have tried calling a number of times, the call centre just directs my call to a automated machine ...
I am over a year now with planet fitness. I signed my contract for R393 per month, all of the sudden this month planet fitness deducted R433. Why did they deducted more when I signed for a different amount? ...
PF Thank you for you swift response and paid back from monies deducted. ...
Up to now, I have sent Planet Fitness 6 emails requesting Transfers and cancellations. it has reached a point at which i refuse to work with them further and have put a stop on my debit order. This is due to absolutely no reply to any emails or phone calls. I have literally attempted every means of ...
Hi I recently e-mailed Virgin active expressing my intention to cancel my contract. I took the time to explain that the reason for the cancellation was no fault of theirs but rather because I had moved. To date, I have not had a response. I have heard so many horror stories about Virgin Active ...
I am very frustrated and disappointed that PF is suddenly debiting my account for a membership that was cancelled 4 years ago. There is no head office number on the main web page only branch contacts. Once referred or given a head office contact, one waits an eternity for an answer. ...