Our son's wedding was a few weeks away, my wife saw "Mini Heart Sweets" on the shelf, which our then future daughter in law wanted to have in little bottles for guests. We required 60 and there were only 28 on the shelf and none in the store. No problem, we'll order and they will be here by Wednesday next week. Guess what? they were not there and the wedding was on Saturday. Some managers would have shrugged their shoulders "sorry the supplier has let us down... Not Nelareen, She obtained some from another branch, the balance came from the supplier, whom she got to deliver the same day! Good job, thank you.
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