AfricaComplaints.com » Shops, Products, Services » Complaint / review: Spar - Pricing misleads customers | #72826

Spar
Pricing misleads customers

Two weeks ago I bought Olive Oil from the shelf advertised @R35 odd but I paid R47 odd. I complained and they refunded the extra amount.

Today, after they refunded the money, I bought two whole chickens, labelled as 1.412 kg. @ R23.95/kg (R33.82) and 1.892 kg @ R23.95/kg (R45.31).

Back home I discovered that they are actually much more expensive than R23.95 /kg. On the cashier's slip the weights are 1.208 kg @ R27.99/kg (R33.82) and 1.619kg @ R27.99/kg (R45.31). The total prices were correct but the weight was different and price per kg was much more than they were labelled for.

The only way a customer can determine how expensive a product is, is to check the price/kg. Spar are misleading their customers by labeling the products incorrectly. I weighed both and the slip displays the correct weight, but obviously a lot more expensive.

This shop is the closest to home but I will not support them any more. What about the rest of Spar shops?

Date:

Company: Spar

Country: South Africa   City: Great Brakriver

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google