AfricaComplaints.com » Shops, Products, Services » Complaint / review: Feiyue South Africa - Out of Stock and Extremely Rude!! | #300555

Feiyue South Africa
Out of Stock and Extremely Rude!!

Feiyue South Africa has been offering an incredibly generous '2 for 1" special, however they do not have sizes to meet the demands, yet keep on advertising that they have stockand there is an incredible disconnect between the Facebook page and their V&A store! I popped down to the V&A and was told that they were out of stock in my size, I was told to give details, and they would call me, as stock would be delivered the following week (they said my size, style and colour would be delivered), however I did not recieve a call, so checked the Facebook page, which confirmed that stock has been dropped off, went back to the store only to be told that this was not true and that the Feiyue Facebook page was making them look bad! I went onto the page and complained about the fact that noone seemed to know what was happening, and did not get a response, so I asked again yesterday, and whilst they made suggestions on how to get my size, the refused to acknowledge the unprofessional way I had been treated and said VERY rudely that I clearly did not want resolution and they would leave it at that, and gave me an email address should I decide to "rant" further. I have screen shots of this.

Date:

Company: Feiyue South Africa

Country: South Africa   City: Facebook Page and V&A Wa

Category: Shops, Products, Services

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