I walked past the supplements isle and saw a "promotion" sign on the USN protein supplement. The promotional price indicated R249 and the regular price R479, so I took 2 buckets. I made sure I was not making a mistake by comparing the product name to the promotional sign. The product name is "USN Hyperbolic Mass" and the promotional sign read "USN Hyperbolic Mass". At the paypoint the cashier's price showed R479 per bucket. I confronted her and she asked me to show her supervisor where I saw the promotional price. The supervisor told me the price was wrong so I asked to talk to the manager. Molefe Siloane acting as the Store Manager abruptly told me the pricing was incorrect and walked away. I confronted him again to which he told me I should know the price since I use the product regularly (which I don't). I said that I'm not happy about the incorrect signage and that he should remove the signage. I also told Molefe Siloane I am unhappy because I almost paid twice the amount that I bargained for, to which he rudely answered "Tough Luck". I left all my shopping items at the paypoint and left feeling very disgruntled.
0 comments