AfricaComplaints.com » Shops, Products, Services » Complaint / review: Kalahari.com - Order Continously Delayed | #285329

Kalahari.com
Order Continously Delayed

I placed my order on the 9th of December 2013. I filled in my work address as the delivery address as they the email said it would take no more than 7 working days after payment was received for my order to arrive. My work is closing the 20th of December 2013 so I thought there would be plenty of time for my order to be delivered. My payment was received and confirmed by Kalahari on the 10th of December therefore I should receive my order no later than the 19th of December 2013. Then I receive and email stating the expected delivery date is 23th of December. My work will be closed? I thought this is fine I could just change the address as it will be here in time for Christmas as it is a Christmas gift. Next it changed to the 24th of December 2013, which still would have been ok (later than the original date but still in time for Christmas). Now I check my order online today and the estimated arrival date has changed 31st of December! If I had known this I would not have placed the order and gone somewhere else. Now it is too late for me to order it from anywhere else. This is shocking service and not what you would expect from such an established online store! Really disappointed!

Date:

Company: Kalahari.com

Country: South Africa   City: Online

Category: Shops, Products, Services

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